How To Trace An Email Delivery Print

Title: How to Track Delivery Email

Abstract: This interface display a report about email message. You can also use this interface for trace an email delivery route.

The Recipient Email (optional) text box lets you to filter the Delivery Report table results to a specific email address. To do so, perform the following steps:

1.Enter an email address in the Recipient Email (optional) text box.

2.Click Run Report. The system will filter the Delivery Report table to only display results for the recipient email address. It will also display the Email Address Trace diagram.

To reset the Delivery Report table’s results, perform the following steps:

1. Remove the email address from the Recipient Email (optional) text box.
2. Click Run Report. This will remove the filter from the Delivery Report table and display all email message results.

You can use the following options to filter the results of the Delivery Report table:

Show Blocked & Failed -->This option will filter the table to only display delivery failures.
Show All —->Display all deliveries. This will also update the Recipient Email (optional) search results.

Delivery Report: Warning:

>If the server uses a third-party mail service, such as MailScanner, this feature will return invalid results. Also, if your hosting provider has not enabled this feature, the interface will display an empty table. If you experience issues when you use this feature, contact your hosting provider for more information about your server’s configuration.

>If you do not see messages displayed in this table, your hosting provider has not enabled this feature. Contact them and ask them to enable it in WHM’s Service Manager interface (WHM >> Home >> Service Configuration >> Service Manager).

>The table only displays messages for which the eximstats database stores data.

The table sorts the data into the following columns by default:

-->Event< : An icon that indicates the message’s delivery status:

-->< : The system delivered the message.

-->< : The message’s status is unknown, or delivery is in progress.

-->< : The system deferred the message.

-->< : The message encountered a delivery error.

--> < : The system archived the message. For more information, read our Archive documentation.

-->< : The system rejected and discarded the message at Simple Mail Transfer Protocol (SMTP) time. This can occur when the sender’s server does not use a secure configuration or the server is on a Real-time Blackhole List (RBL).

--> < : The mail server accepted the message but it did not deliver the message to the recipient’s inbox. This can occur when spam software filters a message or if a recipient has custom email filters.

From Address : The email address on your system that sent the message.

Sender : The sender’s cPanel username.

Sent Time : The date and time when the user sent the message.

Spam Score : The message’s Apache SpamAssassin™ score.

Recipient : The email address to which the user sent the message.

Result : A message that describes the delivery results.

Actions : Click the information icon (Info) to view and print information about the selected message. This information includes information such as a message’s sender, recipient, and username.

Delivery Report table options

You can filter your search results with the following options:

Record selection

To filter the records:

1. Select any of the following checkboxes:

• Show Successes
• Show Deferred
• Show Failures
• Show In-Progress

    2.  Select the maximum number of results to display from the Max Results/Type menu.